Privacy Policy
At Butterflies Florist Camden, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.butterfliesflorist.com.au.
If you have any questions or concerns regarding this policy, please feel free to contact us directly.
1. Scope of Policy
This Privacy Policy applies to all online activities conducted through our website. It does not extend to information collected offline or through other channels outside of this website.
By using our website, you consent to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal information when you:
• Contact us via phone, email, or our website form
• Register for an account or place an order
• Subscribe to our updates or newsletters
This information may include your name, address, email, phone number, and any other details you choose to provide.
If you contact us directly, we may also collect the content of your message and any attachments.
3. How We Use Your Information
We use the information we collect to:
• Operate, maintain, and improve our website
• Provide customer support and respond to enquiries
• Process and deliver orders
• Send relevant updates and promotional communications
• Analyse website usage and trends
• Prevent fraud and maintain security
4. Log Files
Like many websites, we use log files to analyse website traffic. These may include IP addresses, browser types, internet service providers (ISPs), date and time stamps, referring pages, and click activity. This data is used for site administration and analytics, and is not linked to personally identifiable information.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies store information such as your preferences and the pages you visit. This allows us to tailor website content to your browser and improve usability.
You may choose to disable cookies through your browser settings. Refer to your browser’s help section for instructions.
6. Third-Party Advertising & Links
Our website may display advertisements or contain links to third-party websites. These external sites may use cookies, JavaScript, or web beacons to collect data for analytics or personalisation.
Butterflies Florist Camden does not have access to or control over cookies used by third-party advertisers. We recommend reviewing their individual privacy policies for more information.
7. Data Protection Rights (GDPR & CCPA)
If you are located in a region with specific data protection laws (such as the GDPR or CCPA), you have the right to:
• Access personal data we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your data under certain conditions
• Object to or restrict how your data is processed
• Request a copy of your data in a portable format
To make a request, please contact us. We aim to respond within 30 days.
8. Children’s Privacy
We are committed to protecting children’s privacy. We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information, please contact us immediately so we can remove the data.
9. Updates to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page and will take effect immediately upon publication. We encourage you to review the policy periodically.
10. Contact Us
If you have questions, concerns, or feedback about this Privacy Policy, please get in touch with us:
Phone: 02 4655 4444